Manufacturer's Packing Slip
If you are the manufacturer of your product and the registered brand owner of your products then Amazon prefers a manufacturer's packing slip as documentation for inbound shipment discrepancy cases.
This form of documentation can be created on your behalf by Valence by pulling shipment data from your Seller Central account and is 100% Amazon compliant. The packing slip created will include the following (as specifically requested by Amazon):
- Packing list date
- Company Logo
- Shipment ID
- Product names of the missing items
- Quantity shipped
- Signature by you
Packing Slip Example:
What is required from you:
Step 1) Sign in to Valence account and go to Audits<Settings
Step 2) Scroll to Packing Slip Settings and select “Enable packing slip generation”
Step 3) Upload logo
Important Reminders:
Let Valence know if you short ship any of your shipments. We do not want to submit a case for units that weren't sent in as that could put your account at risk. Please either reach out to us via email or leave a note in the notes section of the shipment on the inbound audit page (Audits<Inbound).
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